1. Information We Collect
When you use rPos360, we may collect the following data:
- Registration data: Business name, contact person name, email address, phone number
- Transaction data: Orders, payments, stock movements, customer records (this data belongs to you)
- Usage data: Login times, features used, IP address, and browser information
- Communication data: Support tickets, email conversations, feedback
2. How We Use Your Data
We use the collected data for the following purposes:
- To deliver the service and manage your account
- To respond to technical support requests
- To improve the system, fix bugs, and optimize performance
- To detect and prevent security breaches
- To comply with legal obligations (tax, invoicing, contract records)
3. Data Sharing
rPos360 never sells, rents, or shares your personal data with third parties for marketing purposes. We may share data only in the following limited circumstances:
- Service providers: Hosting, email delivery, and analytics tools; these providers only access data necessary to perform their services
- Legal requirements: When compelled by court order or other lawful demand
- Business rights: To identify users violating terms of service or causing harm to the system
4. Data Retention
Your data is stored as long as your account is active. When you close your account:
- Data is retained for 30 days in backup form (to allow recovery of accidentally deleted accounts)
- After 30 days, data is permanently deleted and cannot be recovered
- Some anonymized data may be retained longer for legal compliance (tax records, etc.)
5. Security Measures
We implement the following technical and administrative safeguards to protect your data:
- All data communication is protected with SSL/TLS encryption
- Our servers are protected by firewalls, DDoS protection, and regular security scans
- Database access is role-based; our staff only accesses data necessary for their job function
- Regular backups and disaster recovery plans are in place
6. Cookies
Our website and platform use cookies for session management, security, and user experience improvement. Third-party analytics cookies (Google Analytics) are used only in an anonymized manner to understand visitor behavior; no personal identification is performed.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Learn whether your personal data is being processed
- Request information about processed data
- Learn the purpose of processing and whether it is used appropriately
- Learn which third parties receive your data domestically or internationally
- Request correction of incomplete or inaccurate data
- Request deletion or erasure of your data
- Object to processing activities
To exercise these rights, please contact us via our Contact page.
8. Changes to This Policy
This privacy policy may be updated from time to time. Material changes will be communicated via email or panel notification. Continuing to use the platform after changes are published constitutes acceptance of the updated policy.
9. Contact
For questions about this privacy policy, please reach out via our Contact page or email info@rpos360.com.